Privacy Policy

Please read this carefully.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Table of Contents:

  1. Who are we?
  2. What data do we collect?
  3. How do we collect your data?
  4. How will we use your data?
  5. How do we store your data?
  6. Marketing
  7. What are your data protection rights?
  8. What are cookies?
  9. What types of cookies do we use?
  10. How to manage your cookies
  11. Privacy policies of other websites
  12. Changes to our privacy policy
  13. How to contact us

    1. 1. Who are we?

      Our webiste is https://www.deffenlo.com/

      DEFFENLO is a musical artist and brand based in Estonia, Europe.

      It is DEFFENLO's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.deffenlo.com and it's subdomains (hereinafter, "us", "we", "our", "https://deffenlo.com").

      2. What data do we collect?

      If You choose to purchase a product on our page, we ask You to provide Us your personal identification information which includes Your full name, email address, phone number, shipping address.

      If You choose to contact us directly using the contact forms on our website, we collect your name, email address and phone number, which is optional.

      We also collect anonymous data about who visits our website. This data can not be used to identify a specific person. We collect Your IP address.

      We collect user ID's of logged in users, username, number of login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates.

      Products you've viewed: we'll use yhis to, for example, show you products you've recently viewed.

      Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.

      3. How do we collect your data?

      You directly provide Our Company with most of the data we collect. We collect data and proccess when you:

      • Register online or place an order for any of our products or services.
      • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
      • Decide to contact us via our contact forms.
      • Use or view our website via your browser's cookies.
      • Log in to our website

        • 4. How will we use your data?

          We collect your data so that we can:

          • Send you information about your account and order.
          • Respond to your requests, including refunds and complaints.
          • Process payments and prevent fraud.
          • Set up your account for our store
          • Comply with any legal obligations we have, such as calculating taxes.
          • Improve our store offerings
          • Email you with special offers on other products and services we think you might like, if you choose to recieve them.
          • Conditionally log number of login attempts by specific usernames and IP's to detect malicious activity and to protect the site from specific kinds of attacks.

          This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For more information, see the iThemes Privacy Policy

          5. How do we store your data?

          We hold your data securely on our server's databases. All information is transfered over HTTPS encrypted connection between You and our servers. All stored personal data is also encrypted to prevent third-party access. We make sure that we take all the security measures needed, however we can not guarantee them working 100% due to potential flaws in development by third party providers which is not in our control.

          Any entered personal information will be stored indefinitely. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Visiting the login page sets a temporary cookie that aids compatibility with some alternate login methods. This cookie contains no personal data and expires after 1 hour. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. All data associated with the security of our website is retained 60 days.

          6. Marketing

          Our company would like to send you information about products and services of ours that we think you might like. If you have agreed to recieve marketing, you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes. As of right now, we do not share your personal data with other companies for marketing purposes.

          7. What are your data protection rights?

          Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

          The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

          The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

          The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.

          The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

          The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.

          The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

          If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by clicking HERE.

          8. What are cookies?

          Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

          For further information, visit allaboutcookies.org

          9. How do we use cookies?

          Our Company uses cookies in a range of ways to improve your experience on our website, including:

          • Keeping you signed in
          • Understanding how you use our website
          • Detecting malicious activity to prevent attacks agains us and Your personal data
          • To keep track of basket contents while you’re browsing our site.

            • 10. What types of cookies do we use?

              There are different types of cookies, however our website uses:

              • Functionality - Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
              • Statistics - Our Company uses these cookies to learn about the audience who visits our website.

              • 11. How to manage cookies

                You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

                12. Privacy policies of other websites

                The DEFFENLO website contains links and to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

                This site uses embedded content from these providers:


                For more information, click on the respective provider to read their privacy policy.

                13. Changes to our privacy policy

                Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 November 2019.

                14. How to contact us

                If you have any questions about DEFFENLO's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Please use the contact form provided HERE.